RANK ORDER the options below, with 1 being most likely and 5 being least likely
You are in your second month at the company and you are getting to know your colleagues more on a personal level. You have scheduled an informal lunch with one of your fellow graduates, whom you have not spoken to before. After sitting down, she immediately asks you why you applied for a role in business.
- You share that the career development opportunities in the business are excellent and that the role of the company is a good match with your current skill set.
- You share your motivation for applying for your particular role at the company. You enjoy the professional services industry and have a genuine passion for the business area you currently work in.
- You share that the role at the company provides great opportunities to learn and develop. You also have a genuine interest in the business areas you work in.
- You share that you want to be part of a strong business company with a reputable graduate and school leaver program.
- You share your motivation to work in the professional services industry and that you feel strongly about the work the company is doing. You want to make a valuable contribution.
You are working on a project for a client who wants to change their investment portfolio. A senior manager has set up a first draft of the proposed steps that the project will involve. She asks you to review it and assess the benefits it has for the client. The document clearly explains what needs to be done but does not address the method used. You question the number of steps that have been involved. You are also conscious, however, that you have no experience with this type of project.
- You suggest to the senior manager to have another look at the document, and if she needs any help or suggestions that you are free to support her.
- You email your suggestions and additions to the project document to the senior manager immediately, as you enjoy getting.
- You ask the senior manager to walk you through the document. You make suggestions where you feel they are needed.
- You contact the senior manager and suggest to have another look at the draft together, as you believe it can be improved in certain areas.
- Although you are keen to help out, you value the experience that the senior manager has with these types of projects. You report back on the benefits you find for the client.
You have been asked to present on your project during an internal meeting with your team. Before the meeting starts, a colleague informs you that a senior manager is attending the meeting. This senior manager has a reputation for being very formal in his interactions, while your colleagues are generally very relaxed and informal during these types of meetings.
- You feel strongly that it is necessary to adapt your behaviour according to the audience. This will help to ensure a more successful meeting.
- You agree with your colleague that you should carry on as planned. The senior manager will respect your team’s natural behavior.
- You ask your colleague who knows the senior manager for advice. Perhaps she can offer guidance on how best to approach the meeting.
- You tell your colleague you will think about your communication style. Perhaps making some alterations so you and the senior manager get on well together.
- You inform your colleague that you are still planning on attending the meeting and just being yourself. You shouldn’t have to change for anyone.
Since joining the company, you have worked on a variety of projects. These all involved input from different stakeholders across the firm, all working towards the delivery of a common goal. With most of the teams you have worked with, you have had no issues. Now, however, you are working in a team with very diverse personalities and work styles. There are often conflicts in opinions and approaches to carrying out tasks.
- Get on with your own tasks effectively, but suggest to the individuals involved to work through their differences to ensure effective team work.
- Talk to the individuals involved and identify the key issues and find a solution. This may mean acclimatising to others, even if they won’t change.
- Get on with your own tasks effectively. Try not to get involved in any conflicts or issues, as it may make the situation worse.
- Get on with your own tasks effectively. Other teams you have worked with were fine. This should resolve itself in time.
- Work closely with the team to better understand the situation. You are happy to adapt your own work style to suit others, if it helps.
You manager, Christophe, has asked you to review the last three years of a client’s company data. You need to examine any changes and movements, to allow him to advise on the future trajectory of the business. Christophe does not mind how you approach the task, so long as you can clearly present your findings with justifications.
- You take a high level overview of the datasets, which allows you quickly to identify general trends and patterns. From this, you can generate an intuitive assumptions to work from.
- You prefer to look at the big picture, before spending too much time getting caught up in the detail and complexity of the data. Once you have an overall idea, you will then know which areas to focus on in more depth.
- You work through the data logically, taking a high level overview of each step to guide you on which areas to analyse thoroughly.
- You approach the task one step at a time, working back through the data year by year in a logical order. You work through all the data thoroughly and sequentially.
- You break the problem down into the elements necessary to solve it. You like to look deeply into the issue and understand the objective facts and figures.
Imagine you’re at a client meeting with a senior manager, David, presenting the results of some extensive research you carried out on the client’s business. This is a long-standing client who expects the highest levels of professionalism and prefers strictly formal business conduct. David has led the presentation all morning. Over lunch, he mentions it would be a good opportunity for you to take the lead on the rest of the presentation this afternoon, if you wish.
- You are excited by the opportunity and lead the rest of the presentation. You are confident in your abilities, and you enjoy instilling confidence and trust in others.
- You are slightly apprehensive about the opportunity, but agree to take the lead. You know you will feel good afterwards.
- You are apprehensive about the opportunity, but agree to take the lead. However, you ask your manager to step in and add support if necessary.
- You let your manager continue to lead the rest of the presentation. You would like more time to build your confidence and learn from others.
- You are happy to take the lead on the rest of the presentation. You are comfortable with presenting, and able to demonstrate credibility and professionalism in your approach.
Upon starting your new role at the company, you soon find there is a lot to learn very quickly. You are faced with learning new systems and processes, as well as gaining technical knowledge. At your one-to-one, your manager, Christophe, explains that learning and developing your expertise is an ongoing commitment at the company and is required to perform and excel in your role.
- You want to develop and build your knowledge. You expected there to be a steep learning curve when starting a new role. Hopefully, as you progress, the learning curve won’t be as steep!
- You love learning new things and pick things up quickly. You will openly embrace this learning curve.
- You would get bored if there was nothing new to learn. You pick things up quickly and enjoy developing your knowledge and expertise.
- You expected there to be a steep learning curve when starting a new role. You know it takes a while for you to understand and grasp new things, but with persistence and motivation you will get there.
- You expected there to be a steep learning curve when starting a new role. You expect some things may take longer to grasp than others, but you will do your best.
You have been asked to carry out an analysis to compare a key client’s accounts. A senior who briefed you on the task mentioned a contact in another service line who had worked on a similar project. They wouldn’t be able to assist in understanding the content, but they could provide some useful tips and guidance to carrying out the task.
- Make contact with the person, as your colleague may check up on you. They did recommend this after all. It may prove useful to make connections with other service lines in the future.
- Attempt the task alone in the first instance, but see how you get on. It may create extra work having to explain the context, in order for this person to provide any support.
- Make a contact with this person. You are keen to learn about other service and understand what they do. You are also keen to develop your internal network.
- Carry on the task alone. The contact is in another service line, they won’t understand the content and you are unlikely to work with them much in the future.
- Make contact with this person, it will be good to get their guidance, as well as connecting with people across the business and building connections to support you in your role.
It is your second month at the company and you have been asked to support your manager, Rita, with a stock-take project. It involves checking inventory counts and is a relatively large project, due to the number of checks that need to be done. After you start your work, you realise that there are some minor issues that you do not understand. This will prevent you from finishing within the expected timeframe. Delaying the finish will impact on your other commitments.
- You notify your manager that there are issues that need to be looked into further. You suggest to schedule in time to look at it on a later date. In the meantime, you focus on your other commitments.
- You are keen to complete the inventory counts. You are committed and focused on finishing your work to achieve the required outcome. You rearrange other commitments so you can do so.
- You want to contribute to the project. You email your manager to discuss the issues you found and the impact it will have on the deadline of the project. You always need to finish what you started.
- You ask your manger to support you with the issues that you found, as it is important to finish the work on time.
- You prioritise your other commitments, as it is important that you do not fall behind on your current work load. You will pick up where you left off, as soon as you finish with your other commitments.
Imagine you have been in your role for two months. Over this time, you have gained more clarity around your service line and your particular work tasks, as well as getting to know your immediate team quite well. At lunch, you are approached by a senior manager who explains there is an opportunity to carry out a placement for a few months in another UK office. This would mean relocating for a couple of months, but it is a great opportunity to develop your experience and work in another regional office.
- You thank the senior manager for the opportunity, but explain that you are happy in your role and really like your current team. You can’t guarantee you will fit in at the other office. The change is not worth it for a few months.
- You thank the senior manager for the opportunity, but explain that you are happy in your role at present and don’t want to jeopardise that.
- You are excited at the project, so you take it. You like change and the relocation doesn’t bother you, it is not for long.
- You grasp the opportunity with both hands. You are always open to change. It will be exciting to get experience with new people and tasks, as well as in a new region.
- You will take on the opportunity. You feel a little reluctant about the change, but if you don’t, you may not get this opportunity again.